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  2. Frequently Asked Questions

Frequently Asked Questions

  • Can I send my luggage?

    Yes, available.
    Please write "reservation person" on the form.
    Also, please specify the date of stay in the morning.
    *Cash on delivery packaContinue reading
  • Can I make mobile payments?

    Yes, certainly.

    Currently available mobile payments are "Pay Pay", "d payment" and "Melpay".
  • Do you have a laundry room

    Yes, there is a laundry room on the first floor of the building next to the front desk.
    How to use
    1. Reception at the front desk, hand overContinue reading
  • Can it be used by a group?

    I am sorry.
    We do not accept accommodation for "4 buildings or more per group" or "20 people or more" at this facility.
    If your reservation Continue reading
  • Can I bring a mosquito coil?

    I am sorry.
    Mosquito coil is prohibited because it smells in the room.
    The room is fully equipped with a vapor mat.
  • How late is check-in until?

    Check-in is required between 15:00 and 22:00.
    If you wish to have a BBQ, the final order will be 19:30.
    Please come on time.
  • I would like to check in earlier than 15:00.

    Depending on the cleaning and reservation status on the day, you can extend the service in advance.
    If you wish, please contact us in advancContinue reading
  • Can I extend the check-out time?

    Depending on the reservation status on the day, you can extend the service.
    If you wish, please ask at the front desk at check-in.

    == AdditContinue reading
  • Can I smoke in my room?

    I am sorry.All rooms are non-smoking.
    I would like a cigarette on the terrace of each building.
  • Can I do BBQ?

    Yes, you can enjoy it on the terrace attached to your room.
    We will ignite the charcoal and bring it to the stove on the terrace.
    The customContinue reading
  • Is it okay to use a Dutch oven or smoker?

    I am sorry.
    The following items are prohibited.
    BBQ stove,Charcoal,firewood,Dutch oven,Smoker,Bonfire

    Please enjoy the rules.
  • Is it ok to bring my pet?

    I am sorry.
    Dogs, cats, birds, reptiles, other animals, and pets in general are prohibited from using the facility.Not allowed in the car.
  • Can I have a cake for my birthday or anniversary?

    Yes, we can arrange it.

    Please ask for your budget and wishes when making a reservation.(Reservation required)

    @cake(No. 4 2,000 yen/No. 5Continue reading
  • About the use of wood stove

    About the use of "wood stove" which is often requested in winter

    You can enjoy a wood stove as an option in the A type, B type, C type, andContinue reading
  • Can I get a receipt for online card payments?

    For online card payment, you cannot issue a receipt at the inn.
    →Please print out from "My Page" on the homepage.
  • Is there an open-air bath in the condominium?

    In the condominium building, you can enjoy the feeling of an open-air bath by opening a large single window.
    Also, because it is a spacious Continue reading

Inquiries

Please contact us if you have any questions.

0555-24-5541

Reception hours 8:00 to 20:00