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Frequently Asked Questions

Frequently Asked Questions

【Others】
Can I make mobile payments?
This is possible, but it may not be available depending on plan you apply for.

Currently available mobile payments are "Pay Pay", "d paymen…Continue reading
【Hotel facilities / Equipment】
Do you have a laundry room
Yes, there is a laundry room on the first floor of the building next to the front desk.
How to use
1. Reception at the front desk, hand over…Continue reading
【Hotel / Guest rooms】
Can I send my luggage?
Yes, available.
Please write "reservation person" on the form.
Also, please specify the date of stay in the morning.
*Cash on delivery packa…Continue reading
【Hotel / Guest rooms】
Can it be used by a group?
I am sorry.
We do not accept accommodation for "4 buildings or more per group" or "20 people or more" at this facility.
If your reservation …Continue reading
【Hotel / Guest rooms】
Can I bring a mosquito coil?
I am sorry.
Mosquito coil is prohibited because it smells in the room.
The room is fully equipped with a vapor mat.
【Hotel / Guest rooms】
How late is check-in until?
Check-in is required between 15:00 and 22:00.
If you wish to have a BBQ, the final order will be 19:30.
Please come on time.
【Hotel / Guest rooms】
I would like to check in earlier than 15:00.
Depending on the cleaning and reservation status on the day, you can extend the service in advance.
If you wish, please contact us in advanc…Continue reading
【Hotel / Guest rooms】
Can I extend the check-out time?
Depending on the reservation status on the day, you can extend the service.
If you wish, please ask at the front desk at check-in.

== Addit…Continue reading
【Hotel / Guest rooms】
Can I smoke in my room?
I am sorry.All rooms are non-smoking.
I would like a cigarette on the terrace of each building.
【Meals / Restaurants / Bars】
Can I do BBQ?
Yes, you can enjoy it on the terrace attached to your room.
We will ignite the charcoal and bring it to the stove on the terrace.
The custom…Continue reading
【Meals / Restaurants / Bars】
Is it okay to use a Dutch oven or smoker?
I am sorry.
The following items are prohibited.
BBQ stove,Charcoal,firewood,Dutch oven,Smoker,Bonfire

Please enjoy the rules.
【Pets】
Is it ok to bring my pet?
I am sorry.
Dogs, cats, birds, reptiles, other animals, and pets in general are prohibited from using the facility.Not allowed in the car.
【Hotel / Guest rooms】
Can I have a cake for my birthday or anniversary?
Yes, we can arrange it.

Please ask for your budget and wishes when making a reservation.(Reservation required)

@cake(No. 4 2,000 yen/No. 5…Continue reading
【Hotel / Guest rooms】
About the use of wood stove
About the use of "wood stove" which is often requested in winter

You can enjoy a wood stove as an option in the A type, B type, C type, and…Continue reading
【Others】
Can I get a receipt for online card payments?
For online card payment, you cannot issue a receipt at the inn.
→Please print out from "My Page" on the homepage.
【Bathing / Baths】
Is there an open-air bath in the condominium?
In the condominium building, you can enjoy the feeling of an open-air bath by opening a large single window.
Also, because it is a spacious …Continue reading