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  2. Frequently Asked Questions

Frequently Asked Questions

  • Hotel / Guest rooms

    Can I send my luggage?

    Yes, available.
    Please write "reservation person" on the form.
    Also, please specify the date of stay in the morning.
    *Cash on delivery packaContinue reading
  • Hotel / Guest rooms

    Can it be used by a group?

    I am sorry.
    We do not accept accommodation for "4 buildings or more per group" or "20 people or more" at this facility.
    If your reservation Continue reading
  • Hotel / Guest rooms

    Can I bring a mosquito coil?

    I am sorry.
    Mosquito coil is prohibited because it smells in the room.
    The room is fully equipped with a vapor mat.
  • Hotel / Guest rooms

    How late is check-in until?

    Check-in is required between 15:00 and 22:00.
    If you wish to have a BBQ, the final order will be 19:30.
    Please come on time.
  • Hotel / Guest rooms

    I would like to check in earlier than 15:00.

    Depending on the cleaning and reservation status on the day, you can extend the service in advance.
    If you wish, please contact us in advancContinue reading
  • Hotel / Guest rooms

    Can I extend the check-out time?

    Depending on the reservation status on the day, you can extend the service.
    If you wish, please ask at the front desk at check-in.

    == AdditContinue reading
  • Hotel / Guest rooms

    Can I smoke in my room?

    I am sorry.All rooms are non-smoking.
    I would like a cigarette on the terrace of each building.
  • Hotel / Guest rooms

    Can I have a cake for my birthday or anniversary?

    Yes, we can arrange it.

    Please ask for your budget and wishes when making a reservation.(Reservation required)

    @cake(No. 4 2,000 yen/No. 5Continue reading
  • Hotel / Guest rooms

    About the use of wood stove

    About the use of "wood stove" which is often requested in winter

    You can enjoy a wood stove as an option in the A type, B type, C type, andContinue reading

Inquiries

Please contact us if you have any questions.

0555-24-5541

Reception hours 8:00 to 20:00